<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom">
    <title>customer-support</title>
    <link rel="self" type="application/atom+xml" href="https://links.biapy.com/guest/tags/287/feed"/>
    <updated>2026-06-28T05:22:11+00:00</updated>
    <id>https://links.biapy.com/guest/tags/287/feed</id>
            <entry>
            <id>https://links.biapy.com/links/130</id>
            <title type="text"><![CDATA[Zammad]]></title>
            <link rel="alternate" href="https://zammad.com/en" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/130"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[A Powerful Helpdesk for Great Customer Service. Helpdesk and Ticketing Software for Your Business.

Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – and your customers under your spell.

- [Zammad @ GitHub](https://github.com/zammad/zammad).]]>
            </summary>
            <updated>2025-10-16T09:06:07+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/1388</id>
            <title type="text"><![CDATA[Libredesk]]></title>
            <link rel="alternate" href="https://libredesk.io/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/1388"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Free and open-source, self-hosted customer support desk.

- [Libredesk @ GitHub](https://github.com/abhinavxd/libredesk).]]>
            </summary>
            <updated>2025-10-06T06:28:22+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/1926</id>
            <title type="text"><![CDATA[Frappe Helpdesk]]></title>
            <link rel="alternate" href="https://frappe.io/helpdesk" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/1926"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Open Source Ticketing System.

Frappe Helpdesk is an open source ticketing tool that helps you streamline your support workflows, handle issues efficiently, and delight customers – all at a fraction of the cost. If you are looking to boost agent productivity, reduce resolution times, and deliver exceptional customer experience, give Frappe Helpdesk a try.

- [Frappe Helpdesk @ GitHub](https://github.com/frappe/helpdesk).]]>
            </summary>
            <updated>2025-08-28T21:17:06+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/2452</id>
            <title type="text"><![CDATA[Chatwoot]]></title>
            <link rel="alternate" href="https://www.chatwoot.com/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/2452"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Delightful customer relationships, at scale.
Customer engagement platform.
Open-source live-chat, email support, omni-channel desk.
An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬 

Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.

Chatwoot gives you all the tools to manage conversations, build relationships and delight your customers from one place. 

- [Chatwoot @ GitHub](https://github.com/chatwoot/chatwoot).]]>
            </summary>
            <updated>2025-08-28T22:45:04+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/2606</id>
            <title type="text"><![CDATA[Fernand]]></title>
            <link rel="alternate" href="https://getfernand.com/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/2606"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[The fast, calm customer support platform for SaaS.

- [HS Episode \#8 - Interview de Thomas Sanlis, solopreneur et créateur de Uneed @ Code Garage :fr:](https://code-garage.fr/podcast/hs/episode-8).]]>
            </summary>
            <updated>2025-08-28T23:11:05+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/2952</id>
            <title type="text"><![CDATA[Crisp]]></title>
            <link rel="alternate" href="https://crisp.chat/en/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/2952"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[The future of customer support is here. The Business Messaging Platform For Every Company.

The all-in-one AI-powered business messaging platform that gathers teams, conversations, data and knowledge, around one place.

- [HS Episode \#7: Interview de Valerian Saliou, CTO et co-fondateur de Crisp @ Code Garage :fr:](https://code-garage.fr/podcast/hs/episode-7).]]>
            </summary>
            <updated>2025-08-29T00:08:17+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/5293</id>
            <title type="text"><![CDATA[Zammad Community]]></title>
            <link rel="alternate" href="https://zammad.org/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/5293"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Zammad is a web-based, open source user support/ticketing solution.

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

- [Zammad @ GitHub](https://github.com/zammad/zammad).]]>
            </summary>
            <updated>2025-08-29T06:39:45+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/5294</id>
            <title type="text"><![CDATA[Chat Analytics]]></title>
            <link rel="alternate" href="https://chatanalytics.app/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/5294"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Generate interactive, beautiful and insightful chat analysis reports.

A web app that takes chat exports from supported platforms and generates a single HTML file containing information, statistics and interactive graphs about them. Privacy is its main concern; chat data never leaves the device when generating reports.

[Chat Analytics @ GitHub](https://github.com/mlomb/chat-analytics).]]>
            </summary>
            <updated>2025-08-29T06:39:46+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/5914</id>
            <title type="text"><![CDATA[osTicket]]></title>
            <link rel="alternate" href="https://osticket.com/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/5914"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Support Ticketing System.

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

- [osTicket @ GitHub](https://github.com/osTicket/osTicket).]]>
            </summary>
            <updated>2025-08-29T18:13:26+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/8377</id>
            <title type="text"><![CDATA[Kayako.com -]]></title>
            <link rel="alternate" href="http://www.kayako.com/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/8377"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Help Desk Software.

Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.]]>
            </summary>
            <updated>2025-08-29T18:14:54+00:00</updated>
        </entry>
            <entry>
            <id>https://links.biapy.com/links/8405</id>
            <title type="text"><![CDATA[UserEcho]]></title>
            <link rel="alternate" href="http://userecho.com/" />
            <link rel="via" type="application/atom+xml" href="https://links.biapy.com/links/8405"/>
            <author>
                <name><![CDATA[Biapy]]></name>
            </author>
            <summary type="text">
                <![CDATA[Complete customer support solution - feedback service, helpdesk, chat]]>
            </summary>
            <updated>2025-08-29T15:18:33+00:00</updated>
        </entry>
    </feed>
