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The future of customer support is here. The Business Messaging Platform For Every Company.
The all-in-one AI-powered business messaging platform that gathers teams, conversations, data and knowledge, around one place.
Zammad is a web-based, open source user support/ticketing solution.
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Generate interactive, beautiful and insightful chat analysis reports.
A web app that takes chat exports from supported platforms and generates a single HTML file containing information, statistics and interactive graphs about them. Privacy is its main concern; chat data never leaves the device when generating reports.
Support Ticketing System
Complete customer support solution - feedback service, helpdesk, chat