ticket
osTicket
https://osticket.com/
Support Ticketing System.
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
Added 2 years ago
ProWhy
http://prowhy.org/
ProWhy est un logiciel libre et gratuit, support des processus de résolution de problèmes en entreprise. Il permet de faciliter la mise en oeuvre de démarches standard utilisées en résolution de problèmes pour l'amélioration continue des produits et des processus.
Added 10 years ago