Open Source Ticketing System.

Frappe Helpdesk is an open source ticketing tool that helps you streamline your support workflows, handle issues efficiently, and delight customers – all at a fraction of the cost. If you are looking to boost agent productivity, reduce resolution times, and deliver exceptional customer experience, give Frappe Helpdesk a try.

• Frappe Helpdesk @ GitHub.

Customer Communities For Social Support, Social Marketing & Customer Feedback. In today’s world of social networking and powerful search engines, do you think that innovative support software should start with a help desk or ticketing system? There is a better way.

Open Source Helpdesk System for eCommerce, Marketplaces & Multichannel

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

UVdesk @ GitHub.

(Self fix): a tool allowing users to solve their issues themselves and reduce tickets/calls to your support team.

• SelfX @ GitHub.
• Avec SelfX, permettez aux utilisateurs de résoudre eux-mêmes les problèmes simples @ IT-Connect.fr (fr).

Open Source Issue management

We offer an innovative issue management and helpdesk solution that serves as an open alternative to Jira and Zendesk. Our platform is designed to streamline customer support processes while being cost-effective, empowering teams to manage projects and support requests efficiently.

• Peppermint @ GitHub.

Related contents:

• Setting Up Peppermint with Docker Compose @ Techdox Docs.
• Self-Hosted Ticketing with Peppermint: Open-Source Helpdesk Setup! @ Techdox's YouTube.

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

• GLPI @ GitHub.
• GLPI Docker Container @ GitHub.

Cerb is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

Free and open-source, self-hosted customer support desk.

• Libredesk @ GitHub.

A Powerful Helpdesk for Great Customer Service. Helpdesk and Ticketing Software for Your Business.

Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – and your customers under your spell.

• Zammad @ GitHub.

Helpdesk & Ticketing Software by Freshworks. Scale support experiences without scaling costs.

Zammad is a web-based, open source user support/ticketing solution.

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

• Zammad @ GitHub.

Client IT Documentation, Ticketing and Billing Free and Open source.

All in One PSA for MSPs, which Unifies client, contact, vendor, asset, license, domain, ssl certificate, password, documentation, file, network and location management with ticketing and billing capabilities, with a client portal on the side.

• ITFlow @ GitHub

Related contents:

• ITFlow your fully featured Asset Management, Help Desk, Invoicing, and Ticketing system @ Awesome Open Source's YouTube.

Help Desk Software.

Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.